Consumer VOICE

Digital Literacy, Trainging of Trainers Workshop – June 29, 2017

In continuation of Digital Literacy Initiative project activities supported by Anne Frasen Fund of Consumentonbond and Consumers International,Consumer VOICE  organized Second  Digital Literacy Workshop based on Training of Trainers model at club 26 ,Noida,Sector 27  (Uttar Pradesh) on 29th June 2017.The purpose of this workshop was  to make Consumers digitally literate and also to boost their confidence to join the digital economy and society.

In the workshop various topics were covered such as digital accessibility, how to be safe online and ensuring digital security and privacy, related legal rights and available redressal avenues etc by different speakers from Consumer VOICE Team including Shri Gopal Ravi Kumar,Shri Subas Tiwari and Shri Hemant Upadhyay and Digital Expert –Shri Agam Chaudhary.

Consumer VOICE  also distributed resource material booklet "A Smart Guide to help you became digitally literate" which has covered topics like Digital literacy for uninitiated, Digital products in Online transactions, Digital E –services ,Information Technology act, Staying safe online, E-Challenges, How to protect yourself from online frauds and Grievance redressal mechanism.

There were more than 100 participants in the workshop from various walks of life like  Consumer organizations, students, senior citizens and civil society organizations. At the end of the workshop a  question -answers session was  also arranged .which went off successfully.

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