Light of Hope for Consumers

Light of Hope for Consumers

BY ASHIM SANYAL, COO CONSUMER VOICEAs we begin 2019—a year that already portends to be among the most tumultuous in memory— I certainly welcome “the coming of hope for consumers, rich or poor.” After all, at Consumer Voice, we are in the business of hope - for better future of consumers across the globe and especially in India. Our hope for our communities of consumers and our world is the work...

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Is Artificial Intelligence a friend or foe?

Is Artificial Intelligence a friend or foe?

BY ASHIM SANYAL, COO CONSUMER VOICEI remember the first day when my son brought home his dream robot assistant Alexa. In fact it was a parting gift from his former company. Being an engineer he sat for a week to set the backend coding of Alexa to suit his requirements. Lo and behold, everything in his room was controlled by Alexa on his command- lights, fans, taps, coffee maker, music, news etc....

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It’s time for consumers to wake up from their deep slumber!

It’s time for consumers to wake up from their deep slumber!

BY ASHIM SANYAL, COO CONSUMER VOICEArise and awake consumers ! Something we all have been hearing since the last 3 decades or more! This is true for most of the developing nations where the businesses rule the markets and we often hear about consumers being duped either by fly by night operators or by known corporate houses. This is also true in a country like India where in 1986 the Consumer...

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Is India ready for E-commerce?

Is India ready for E-commerce?

BY ASHIM SANYAL, COO CONSUMER VOICEDriven by the rising smart phone penetration, the launch of 4G networks and increasing consumer wealth, the Indian e-commerce market is expected to grow in leaps and bounds in the near future. But is India e-commerce ready? Ecommerce can change the economies of the developing nations like India. It can integrate Indian markets to the global market which in turn...

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If you want to Breathe, Protect the Environment NOW!

If you want to Breathe, Protect the Environment NOW!

BY ASHIM SANYAL, COO CONSUMER VOICEWe cannot continue with our wasteful way of life. Saving the environment is not just about helping the animals or birds, it is about us as well. It is also about how we treat the environment at large and the entire eco system. As individuals we are constantly trying to make our lives comfortable but at the cost of rapid environment degradation which may not get...

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The fight against NCDs and trans fat

The fight against NCDs and trans fat

BY ASHIM SANYAL, COO CONSUMER VOICENon-communicable diseases (NCDs) have emerged as the leading cause of human mortality and morbidity in low, middle and high-income countries alike and India is not an exception. WHO has flagged off this as a major disaster for future and their control program REPLACE lists out the basic control measures. Food Regulator in India Food Safety and Standards...

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The Curse of Child Labour and Generating Consumer Awareness

The Curse of Child Labour and Generating Consumer Awareness

BY ASHIM SANYAL, COO CONSUMER VOICEAccording to the Census of India 2011, 10 million children are engaged in labour or seeking work. This picture is alarming. Add to that, instances of children working in the harshest of conditions like mining, zari and carpet factories, the case of child labour becomes grim. And inadvertently we as consumers could be using products like makeup kit, carpet or...

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It takes time to Empower Consumers !

It takes time to Empower Consumers !

BY ASHIM SANYAL, COO CONSUMER VOICEThe year 2019 will be remembered as the year of consumer empowerment with the passage of Consumer Protection Act 2019 after 30 years. It has been a long haul for many consumer organizations working in the space of consumer education including Consumer Voice, to finally get the Bill  passed into an Act. Just to remind everyone that mere passage of the Act...

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The Price of Misleading Advertisements

The Price of Misleading Advertisements

BY ASHIM SANYAL, COO CONSUMER VOICEDid you know irresponsible advertising can boomerang? Businesses are not allowed to make statements that are incorrect or likely to create a false impression. The Consumer Protection Act 2019 provides provisions for deterrent punishment to check misleading advertisements. The authority will have power to impose a penalty on a manufacturer or an endorser of up...

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Consumerism – Present and Post Covid-19

Consumerism – Present and Post Covid-19

BY ASHIM SANYAL, COO CONSUMER VOICEWe have already started thinking about how and how much consumerism and the role that it plays in the future, will change in the post Coronavirus scenario. COVID-19 is spreading like wild fire throughout the world creating a path of death and destruction. Unfortunately, India has also fallen prey to this. The world is in danger of falling into a Great...

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