Consumer VOICE

Who we are

Voluntary Organisation in Interest of Consumer Education (VOICE) is a pioneer consumer protection group (NGO) based in New Delhi working for consumer-education, a champion of Consumer interests & issues since 1983. Over years VOICE has been representing and protecting consumer interests with policy-makers, judiciary, and statutory regulatory bodies. Since 1991, VOICE is spear-heading independent and non-partisan Comparative Testing Program of Products with technical support of Stiftung Warentest (Germany) in India , supported by GOI Ministry of Consumer Affairs & other Ministries and many reputed Indian & Global Social-cause organizations and Foundations and other stakeholders.

What we Envisage

  • Build consumer awareness based on scientific facts and completeĀ information, to strengthen Rights of Consumers, especially the Right to Informed Choice(s).
  • Grow and institutionalize Consumer Movement, and make it self-sustainable.

What We Do

  • Empower Consumers through Comparative Product Testing or Services Evaluation.
  • Propagate the concept of Best Buys of Products or Services, as in developed countries.
  • Develop a center for comparative testing, based on international norms as a member of ICRT and Consumers International.
  • Educate consumers on good and fair business practices, including their right to grievance resolution.
  • Represent and protect consumersā€™ interest with all regulatory bodies and standard-setting institutions
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STATES AND UTS
125169
CONSUMERS EDUCATED
269
Consumer Awareness Workshops

Our Founders

Journey So Far

It is said that great ideas do not need great physical space but great minds!

This is how VOICE began its journey from a single room in Golf Links Road in 1983. At a time when India was fast becoming a consumer oriented country, a group of bright young men felt the need to protect the rights, address the issues and empower the consumers.